We value each customer at Street Fresher. Our highest priority is to ensure the fastest delivery of goods to our customers. Typically, you will receive your order within 7-12 business days from the date of placement.

We ship our orders from Monday to Friday during business hours.

We ship to addresses in the United States. For our locally shipped orders, we use the services of UPS, FedEx, and USPS.

If your address can only be delivered through FedEx or UPS, please let us know after placing your order, as most of our orders will be delivered through USPS.

PROCESSING TIME 

Order processing usually takes 1-4 business days. Please note that holidays and weekends are not included in the processing time. If the products you ordered are prepared within 24 hours, we can ship them within one day.

Made-to-order items, large orders, and custom orders have a standard processing time of 4-10 business days. After placing and checking the order, we will inform you of the correct fulfillment timeframe.

SHIPPING ETA 

Delivery time varies depending on the location. Here is our estimated delivery time after order processing:

Location Estimated Arrival Time Poland, United States 7-12 Business Days. Canada, United Kingdom, Europe 7-14 Business Days. Australia, New Zealand 10-15 Business Days. Asia, Middle East 12-15 Business Days. Central and South America 10-25 Business Days. The delivery time starts when the order is shipped and does not include the standard processing time for the selected shipping method. Business days do not include Saturdays, Sundays, and national holidays.

We are not responsible for delivery delays that occur when the customer officially changes the address and requests the shipment or discontinuation of postal services at their post office. If your shipment is delayed for another reason and you need support, please contact us at support@streetfresher.com.

EXPEDITED SHIPPING 

You can choose the option of shipping your order via DHL or FEDEX for a fee. Please note that this service is not available for all products. For more information, contact our Customer Service at support@streetfresher.com

ORDER TRACKING 

You can track your order 24-48 hours after it is shipped.

We offer a tracking link that retrieves information from all carriers involved in delivering your shipment. You can also track your order on the website of the specific logistics service provider.

Communication is key – we will keep you informed throughout the shipping process, sending shipping confirmation emails and free shipping status updates.

SHIPPING COSTS 

We offer standard economy shipping. Shipping costs are calculated at checkout.

SPARE PARTS 

Replacement items for delayed orders will be sent free of charge. To ensure the return of additional products, only shipping costs will be charged. Shipping costs will be refunded upon receipt of the returned product. The shipping cost of the replacement item will depend on the quantity and product. Usually, it is the same shipping cost as in the original order.

We are not responsible for sending replacements to correct errors made by the customer when placing the order. Check your address details and email us as soon as you notice any discrepancies. Once the item is sent/delivered, we cannot return or exchange it.

Our logistics partners have informed us that due to the high number of packages, deliveries may be slightly delayed. We apologize for any inconvenience and thank you for your understanding.

We continue to ship from our warehouses and international partner warehouses. Our team is closely monitoring the situation and will announce any changes in shipments and delivery methods on our frequently asked questions page.

LOST/MISSING PACKAGES 

Street Fresher is not responsible for providing the wrong address during the order placement process.